Customer Reviews

I ordered from Adria, and my package was shipped on June 1. Unfortunately, it didn't arrive on time. The shipment was heavily delayed, got lost, and somehow even ended up in Fiji. It was a frustrating roller coaster, and at one point I even requested a cancellation or refund.

Thankfully, Joey from customer service stepped in and quickly arranged a replacement shipment. By the time they reshipped my order, some of the items I originally ordered were no longer available. However, they informed me about the situation, apologized, and even included a thoughtful apology gift, which I really appreciated.

On July 3 today, I finally received my order.just two days before leaving for my one-month vacation. The timing couldn't have been better.

I'm giving 3 stars because of the shipping delays, but 5 stars for the excellent customer service. Joey handled the situation professionally, kept me informed, and made sure I eventually received my order.

Suggestion: For orders over €150, I think Adria should consider using a faster and more reliable courier service to help avoid delays like this in the future.

Perfetto to Italy good seller

Scam they send fake products

Komunikacija odlična, dogovor ispoštovali, kvalitet proizvoda perfektan. Veoma brza isporuka. Sve preporuke

I had a great experience! The shipping was very fast, and everything arrived safely. There was only a small issue because the tracking information didn’t show that my package had already been delivered, so I contacted them. They replied immediately, were very kind and understanding, and explained everything clearly. Their customer service was excellent, and they made sure I had all the information I needed. I haven’t had the chance to try the product yet, so I can’t comment on that part, but apart from that, everything has been perfect so far. Highly recommended!

I’ve been a regular customer of Adria Science for quite a while now, and I can honestly say that my experience has been exceptional from the very beginning.

What stands out the most is their customer service. In today’s world, many companies are helpful when everything goes smoothly, but the real test comes when there is a problem or a misunderstanding. Every single time I’ve had a question, needed assistance, or even made a mistake myself, the Adria Science team has gone above and beyond to help me. They always respond professionally, take the time to investigate issues, and genuinely try to find the best possible solution. I never felt like just another order number.
The product quality has also been outstanding. Everything I’ve received has met my expectations, and the consistency between orders has given me a great deal of confidence in the company. Quality and reliability are extremely important to me, and Adria Science has delivered on both every time.
After ordering from them multiple times, I can confidently say that I have no reason to look elsewhere. The combination of excellent customer support, reliable service, professionalism, and high-quality products makes them my first choice. Even when unexpected issues arise, they always make the effort to resolve them, which is something I value tremendously.

Overall, I am extremely satisfied with Adria Science and would highly recommend them based on my personal experience. They have earned my trust through consistent service, exceptional customer care, and a genuine commitment to their customers. I rarely leave reviews, but in this case I feel it’s well deserved. Five stars from me. ⭐⭐⭐⭐⭐

El envío llegó en plazo establecido. Gran servicio de atención al cliente, responden rápido resolviendo dudas. Pedido bien embalado. Volveré a pedir 🙂

All came, all good